Travelers: Look for Ambassadors in blue jackets at information desks or walking the concourses, ready to answer questions and provide guidance.
Detroit Metropolitan Airport Ambassadors are a dedicated team of volunteers whose mission is to enhance the passenger and visitor experience by providing exceptional customer service, while conveying helpful information and friendly guidance with a patient, positive attitude reflective of our community.
Our volunteers can be identified by their distinctive royal blue uniforms and can be found at information desks located in each terminal.
Whether you’re a first-time flyer or a frequent traveler, Ambassadors are here to assist with:
Look for them during your travels—they’re here to make your experience smooth and stress-free.