- Parking and Transportation
PARKING
The Emergency and Support Services team ensures passenger and employee safety while maintaining compliance with federal regulations and the Airport Security Program (ASP). Central to this effort is the Electronic Security System (ESS), which monitors and controls access to sensitive areas across terminals, perimeter buildings, 28 miles of fencing, fuel farms, power plants and roadways. Handling over 48,000 access requests daily, the ESS also supports TSA checkpoints and baggage systems. The ASP outlines procedures for compliance, and TSA regularly tests adherence, with penalties for failures.
To maintain security standards, the Airport Authority provides comprehensive training, annual refreshers and a Security Handbook to all badged employees. The Credentials Office manages ID badges, background checks, audits, and vehicle passes. Security Compliance staff conducts inspections, investigates violations and oversees security contracts. The Security Systems Manager ensures ESS and CCTV systems remain operational, manages maintenance contracts and enforces compliance for new installations and construction projects.
Trained in both aircraft rescue and structural firefighting, our fire crews respond to emergencies around the clock at DTW and Willow Run Airport. Learn how our team protects travelers, facilities, and airfield operations.
Fire Department
From patrols and investigations to airport security partnerships, our police force works day and night to keep passengers, staff, and facilities safe. Discover the role of law enforcement at DTW and beyond.
Police Department
At DTW, your safety is our top priority. With advanced screening, 24/7 security, and regular inspections, we work with local and federal agencies to ensure a safe, worry-free travel experience.
WCAA Security
The Special Services Department oversees the Airport Response Center (ARC), which manages Police, Fire, and Security dispatching, all 911 calls, and maintenance requests. The ARC operates advanced systems to identify incidents, dispatch personnel, monitor responses, and document activities.
Special Services
Detroit Metropolitan Wayne County Airport (DTW) is Michigan’s busiest airport, connecting over 30 million passengers annually through world-class terminals and global flight routes.
